Use this skill before any discovery, workshop or model build, when a business analyst or architect needs a complete, sourced overview of a business operation assembled from what can be read about it — annual reports, regulator and industry material, statistics agencies, trade press, the organisation's own published documents, and whatever the customer has handed over. Trigger on phrases like: "what do we know about this business before we start", "prepare a context document", "operating model context", "pre-discovery brief", "desk research on the customer", "build the picture from public information", "what would their industry standard say", or when someone has a folder …
