Feedback Triage

Cluster + score a raw pile of customer feedback (200+ items from Intercom, Zendesk, sales notes, support tickets, NPS comments) into ranked themes with a composite Volume × Severity × Strategic Fit × Customer Weight priority score. Scoring sub-scores stay visible so reviewers can challenge specific dimensions, not just the final number. Use instead of basic feature-request analyzers when you have multi-source feedback and need composite priority scoring with visible sub-scores, not just frequency counts. Triggers on phrases like "triage this feedback", "cluster these requests", "themes in this feedback", "synthesize Intercom export", "make sense of NPS dump", "quarterly f…