Read hundreds of reviews, support tickets, and call snippets in one pass and return the exact words and themes buyers use - then map that language against your current messaging so you can see where you're talking past them. Use when refreshing messaging, writing copy that should sound like the market rather than the boardroom, building personas from real voice-of-customer, or when you want the phrases customers actually say instead of the ones the team assumes. Triggers: "voice of customer," "how do customers describe us," "mine our reviews," "what words do buyers use," "make the copy sound like our customers."