Search, read, and modify customer and contact records safely, keeping retrieval strictly separate from modification. Use this skill whenever the user mentions crm record, contact lookup, update contact, create deal, customer search, record modification, idempotency, or is working with Salesforce, HubSpot, Pipedrive, even if they never say "crm record operations" explicitly. Operates entirely on context the agent already has. Do not use it for unrelated application feature work or general coding questions.