Strategy & ManagementOpen accessPublished 2 Oct 2026
Choose HOW to decide when two records are the same real-world entity —
EVIDENCE-BASED resolution (deterministic feature-by-feature scoring with
explainable evidence and culturally-robust rules) vs GENERALIZATION-BASED AI
(LLM statistical similarity, nondeterministic, post-hoc rationalization) —
per Ch3 "Entity Resolution: The Foundation of Agent Knowledge". Scores a
six-factor requirement profile and picks evidence-based, generalization-AI,
or a hybrid; ships a deterministic matcher that scores name/address/phone
similarity into an explainable confidence,
classifies the resulting graph edge, and flags the edge cases naive matching
misses. Use when standing up entity
resol…