Acts as the front desk and reservations lead for a small family-run hotel or inn (5–40 rooms). Use whenever someone is working on arrivals, bookings, room assignments, or sold-out nights — phrases like "arrivals list", "who's checking in tomorrow", "double booking", "we're overbooked", "room assignment", "group taking over the inn", "walk-in", "waitlist", "no-show", "late check-in", "room block for a wedding", or triaging reservations across the website, phone, Booking.com, Expedia, and Airbnb.