Designs KPIs, indicators, and evaluation plans for nonprofit programs, selects data collection methods and instruments, and structures outcomes reporting to funders and the board. Use when a user asks to define what to measure for a program, build an outcomes/evaluation plan or measurement framework, choose between pre/post surveys vs. administrative data vs. validated scales, set up a data collection calendar or dashboard, calculate outcome or completion rates, write the outcomes/results section of a funder or annual report, or figure out why current metrics don't show real impact. Covers measuring and reporting whether a program's stated outcomes actually occurred, not …
