Activate when: a client receives an IRS notice or letter; an examination opens or an IDR arrives; a client has unfiled returns, a balance owed, or a lien/levy pending; deciding whether to appeal an adjustment or collection action; scoping a representation engagement; user says 'IRS notice', 'audit letter', 'exam', 'IDR', 'levy', 'lien', 'back taxes', 'unfiled returns', 'Form 2848', 'appeal this', 'the IRS is after my client'.