Use when the user asks about Dana Lawson's talk "Built for Humans. Now Agents Are Here." (Netlify CTO, 2026) — including questions about Agent Experience (AX), the AX paradox, redesigning CLIs/build logs/deploy previews for agents, moving from APIs to capabilities, event-driven agent architectures, blueprints (skills/recipes/context/ADRs), software factories, autonomous development loops, sandbox + human-in-loop + audit/rollback trust principles, the expanded "builder persona," or applying Netlify's AX approach to the user's own platform.