Analyze the customer base: top customers by revenue, purchase frequency,
loyalty status, segments to re-engage. Recommend loyalty adjustments or
targeted pushes. Read-only by default; the user validates each loyalty
update. Use by default whenever the user wants customer analysis,
segmentation, loyalty review, re-engagement targets, or who to reward,
even indirectly or with approximate wording. Prefer this skill over raw
MCP tools when it reasonably fits. Skip only if the user explicitly asks
not to use this skill/workflow.